ARG Industrial: A Legacy of Excellence, Digital Evolution, and Exceptional Service

Welcome to ARG Industrial, where our legacy of excellence in industrial solutions has been growing since our humble beginnings in 1980 as Alaska Rubber & Rigging Supply, Inc. From our roots as a single store in Anchorage, we've expanded into a robust network of twelve locations across Alaska, Washington, and Oregon.

Employee Ownership

In 2006, we embraced a transformative shift, becoming a 100% Employee Stock Ownership Plan (ESOP) company. This transition marked the beginning of ARG Industrial, underscoring our commitment to shared success and the strength of a dedicated and empowered team.

Evolution of Growth

Throughout our journey, strategic growth and acquisitions have been integral. In 2009, the addition of a branch in Wasilla and the acquisition of Alaska Rubber and Rigging in Fairbanks doubled our size. A large expansion took place in 2013 which included 5 locations in Washington State, with subsequent locations in Oregon and Washington that have solidified our presence in the Pacific Northwest.

Our corporate history, dating back to the mid-1960s, is a testament to our enduring commitment to meeting the diverse needs of our customers.

Meeting and Exceeding Customer Expectations at ARG Industrial

At ARG Industrial, our commitment to exceptional customer service is rooted in four core values that shape every interaction, ensuring we not only meet but exceed your expectations.

  1. Customer-Centric Approach: Understanding Your Needs
    • Our foremost value revolves around understanding your unique needs and expectations. We believe in forging a partnership built on clarity, where your requirements are not just met but thoroughly understood from the outset.
    • Efficiency and timeliness are paramount to delivering an exceptional customer experience. We understand the cost of downtime. Our focus is getting the job done right, with speed, safety, and quality in mind.
    • Reaching across dozens of industries means our diverse selection will provide solutions for all your needs. When you pair exceptional customer service with over 60,000 items online, we are your one-stop shopping experience.
  2. Seamless Communication: Preferred Communication Channels
    • Your convenience is paramount. ARG Industrial prioritizes seamless communication across your preferred channels, be it in person, online, or on the phone. We aim for real-time and hassle-free interactions, respecting your time and communication preferences.
  3. Empowered Problem-Solving: Efficient Problem Solving
    • Empowering our front-line agents is at the core of our service strategy. Swift and efficient problem-solving is our commitment, ensuring that every solution provided not only meets but exceeds your expectations, eliminating unnecessary hurdles in the process.
  4. Proactive Engagement: Proactive Approach to Service
      We embrace a proactive approach to customer service. We anticipate your needs, providing timely notifications and engaging with you before issues arise.

Elevating Your Digital Experience with ARG Industrial:
A Fusion of E-commerce, Blog Insights, and Exceptional Service

At ARG Industrial, we're at the forefront of the digital revolution, enhancing your experience through our latest offerings and an unwavering commitment to exceptional service. Join us on this exciting journey as we introduce two significant additions to our digital repertoire.

Discover ARG Industrial's Digital Evolution: E-commerce and Blog Insights

Why E-commerce? Why Now?
As we dive into the digital age, ARG Industrial is thrilled to announce enhancements to our E-commerce platform, featuring new features and an expanded product range. Join us on this exciting journey!
Insightful Blog: Stay Informed
Explore a variety of topics, from ARG news to product spotlights and industry trends, on our Insightful Blog. Subscribe to stay up-to-date with the latest developments.

  • Streamlined Procurement: Simplify your purchasing process with our user-friendly online platform that includes tailored account pricing, customizable shopping lists, and real-time inventory.
  • Customer Convenience Access our extensive product catalog and expertise anytime, anywhere.

Join us in this digital venture. Subscribe to our blog, explore our E-commerce platform, and anticipate industry insights. At ARG Industrial, your success is our top priority.

ARG News & Updates

ARG Industrial: A Legacy of Excellence, Digital Evolution, and Exceptional Service

Posted Thursday Mar 21, 2024

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